Rafu Sellers

Effective date: October 30, 2025

Privacy Policy

Rafu Sellers (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Kenya Data Protection Act, 2019.

Information We Collect

• Personal Information: Name, email address, and any details you provide when registering as a seller.
• Usage Data: Device information, app usage statistics, and log data collected automatically.
• Location Data: Used only when necessary for order delivery or service improvement, with your consent.

How We Use Your Information

• To provide and improve our seller services.
• To process orders and communicate with sellers.
• To comply with legal and regulatory obligations in Kenya.

Data Sharing

We do not sell or rent your personal data. Limited data may be shared with trusted third parties (e.g., delivery or payment partners) strictly for business purposes under confidentiality agreements.

Data Retention

Your information will be retained only as long as necessary to fulfill the purposes described in this policy or as required by law.

Your Rights

Under the Kenya Data Protection Act, you have the right to access, correct, or request deletion of your personal data. Contact us at any time to exercise these rights.

Contact Us

Email: rafuzetu@gmail.com

Terms of Service

By accessing or using the Rafu Sellers app (“Service”), you agree to be bound by these Terms of Service.

Use of the Service

• You must be at least 18 years old or have parental consent.
• You agree to provide accurate information and comply with all applicable laws in Kenya.
• We reserve the right to suspend or terminate accounts involved in misuse, fraud, or illegal activity.

Sales and Payments

All payments and sales are processed securely. Prices or fees are subject to change. Refunds are handled according to our refund policy.

Intellectual Property

All content, trademarks, and materials in Rafu Sellers remain the property of Rafu Sellers or its licensors.

Limitation of Liability

Rafu Sellers shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Changes to These Terms

We may update these Terms and the Privacy Policy from time to time. The latest version will always be available on this page.